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Service update

TWC are taking the following measures to protect
our staff and customers during the Coronavirus pandemic.

Latest updates

JUNE 2020:

We are making a range of essential COVID-19 health & safety and hygiene products available to businesses who have been operating throughout lockdown or are currently re-opening. Download our COVID-19 Essentials brochure here.

APRIL 2020:

As we have entered the 4th week of lock down we sincerely hope that all our customers are safe and healthy and we urge everybody to do all that they can to protect themselves and others during these uncertain times.

Some of you are facing challenges that none of us could have foreseen and scenarios we are now facing together.  Just to let you know despite the challenges TWC Facilitates Ltd are still here, open for business and servicing those customers that are still in need of their service.

We have put all the necessary measures in place by following Government advice to protect our staff and customers from COVID-19.

When the time comes that our situation returns to normal in the coming weeks or months, we have a tremendous team of people that work for us and we will be ready to resume your service and offer any support that is required.

If you would like to speak to a member of the team, please pick up the phone and call us on 01845 525070, we are ready to respond to your call or emergency and continue to deliver your high level of customer service.

MARCH 2020:

We are taking all measures possible to keep all of our customers and staff safe. Our company and employees are following Government advice. Further updates and notices will be posted on this page as they are announced.

If you have any questions please contact the TWC team on 01845 525070.

Our Service Staff:

  • Wear sterile gloves and change them after every service

  • Will wash hands frequently and between each service

  • Frequently use the hand sanitiser unit installed on their vans

  • Will sanitise the iPad between services

  • Sign Covid-19 and take your full name if you do not wish to sign the iPad

  • Isolate if they show signs of becoming unwell

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