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How Small Businesses Can Benefit from Facilities Management

Across to UK the day-to-day operations of businesses of all sizes and from all sectors is being supported and facilitated by facilities management companies. Outsourcing core services to facilities management companies has become a popular and proactive business approach adopted by an ever-growing number of companies in the UK.

What exactly do facilities management companies do?

Most business owners spend a large portion of their time considering ways to save time, save money and achieve greater results. In a nutshell, that is what outsourced facilities management aims to achieve. By specialising in specific core services, a facilities management company strives to outperform what a company could deliver themselves with an in-house team.

Facilities management services can include:

-         Washroom services

-         Planned maintenance

-         Drainage services

-         Commercial cleaning

-         Ground maintenance

-         Waste management

-         Infection control

…and even staffing and recruitment.

When is outsourcing the right decision for a small business?

The days of business owners believing outsourcing is only suitable for large companies are firmly behind us and it is now more common to find SMEs that do outsource services than it is to find those that don’t. Small businesses often need to access a wide range of facilities and property management services to operate, but not frequently enough to justify delivering the services in-house. In these instances, outsourcing to an FM company can be a particularly good fit.

Does that mean outsourced facilities management are always the right choice? We suggest considering things on a case by case, or service by service, basis. For each service, compare the costs, complexity, and time requirement to deliver it in-house and compare that with quotes from FM companies. You will likely discover that using FM service providers can also bring added value, such as compliance and reduced risk.

Let’s take a closer look at some of the benefits of outsourcing your facilities management.

Business Agility

Many small businesses operate in fast paced environments that require them to constantly adapt in order to respond to changing conditions such as market trends and competitor activity. Facilities management companies can offer the level of flexibility needed to keep pace with these changes and adjust to work inline with the businesses evolving requirements.


Some aspects of facilities management require specialist knowledge, training or certification which can be timely and costly to acquire in-house. Using an external supplier can be a quicker route whilst also giving you access to more experienced and specialised teams who are better positioning to keep up to date with the latest techniques, processes and legislative requirements.


Money often becomes a leading consideration when business owners are comparing delivering services in-house with outsourcing. An equally important factor to dwell on is ‘opportunity loss’. Even if you were able to deliver your services in-house cheaper than using an outsourced company, what would be the cost of spending your time on that project instead of focusing on your core, revenue generating business activities? Potentially a high one.

The efficiency gains of outsourcing facilities management are further multiplied when you engage a single company for multiple services.It’s common for FM providers to deliver a suite of complimentary services, such as washrooms services, infection control and waste management, all under one roof.

Small businesses choose TWC Group for these very reasons –value, specialism, professionalism and ease of doing business. We help businesses throughout Yorkshire, Lincolnshire and the North East operate their businesses as smoothly and profitably as possible. Speak to a member of the TWC Group team today to find out more about our services and request your free quote.